Based in fabulous offices in central London, with a fantastic team, FGS Global is a leading global strategic communication consultancy operating in the main business hubs around the world. To help us grow in London, we are recruiting for a Part-Time Receptionist to join our team from 31 March 2025. The ideal candidate will be the first point of contact for our company and will be responsible for providing exceptional customer service to our clients, visitors, and employees. The Part-Time Receptionist will support the front desk, handle a variety of administrative tasks, and ensure the smooth operation of our office.
This role will report to the Office Manager. The working days for this role will be Monday to Thursday.
Typical duties will involve:
Greet and welcome all visitors in a warm, courteous and professional manner.
Answer, screen, and forward incoming phone calls and inquiries in a friendly and prompt way, taking messages as necessary
Distribute and documenting incoming mail and handle outgoing mail and courier services.
Ensuring that all meeting room bookings / queries / changes and requests are dealt with in a prompt and courteous manner
Provide basic and accurate information in-person and via phone/email.
Liaising with IT to ensure they are aware of technical requirements for meetings in good time
Assisting with ad hoc administrative tasks as required, such as data entry, filing, and photocopying
Support other departments with various administrative tasks as needed.
Ensuring housekeeping and maintenance issues are logged / reported and discuss any issues with your line manager and report to Building Management
Collaborating with the Reception & Hospitality team and escalating any issues to the Office Manager as required and assisting with meeting or event bookings (booking, organising and confirming), including food orders
Monitor and order office supplies, ensuring inventory is well-stocked.
Necessary Attributes
Strong organisational and multitasking abilities.
Confident, enthusiastic and motivated to deliver great service
Professional and polished demeanour appropriate for a corporate environment.
Strong attention to detail, will take pride in maintaining reception and meeting room area to a high standard
Responsible, trusted to work with confidential information
Ability to work independently and as part of a team.
Qualifications, Experience and Skills
Good GCSEs, and A Levels preferred
Excellent verbal and written communication skills.
1+ year of work experience as a Receptionist, Front Office Representative, or similar role
Good telephone manner, able to manage switchboard and deliver accurate messages
Computer literate with a good working knowledge of common desktop applications (MS Word, Excel, Outlook)
About FGS Global
FGS Global is a global leader in strategic communications. We are trusted advisers to boards, senior executives and legal counsel of many of the world’s most successful companies, institutions and organizations. FGS Global has its roots in four venerable firms across the world of strategic communications: Finsbury, Hering Schuppener, The Glover Park Group and Sard Verbinnen & Co.
As an award-winning consultancy, we have managed some of the most complex communications challenges of the last three decades. We help clients communicate with clarity and impact when it matters most: during times of opportunity, change and crisis. In recognition of this, Mergermarket ranked FGS Global as the number one Global M&A communications advisor by deal value and deal count globally.
A vibrant, diverse workforce is good for business, and as a global, talent-driven organization, our people are our greatest asset. By bringing together experienced, intellectually curious professionals from a range of backgrounds, we offer our clients the best-informed and most creative advice.
FGS Global is a pre-eminent global strategic communications advisory firm, with locations in North America, Europe, Middle East and Asia, with over 1,400 multidisciplinary experts across the world’s major financial, government, business and cultural centers.
The firm provides combined support in Transaction & Financial, Crisis & Issues Management, Global Public Affairs and Strategy & Reputation Communications, supported by research insights & data, digital & social strategy, media planning and creative solutions.
FGS Global serves its global client base from 31 offices around the world.
Package & Benefits
Participation in discretionary Company Bonus Scheme (dependent on the performance of the individual and the performance of the company)
Pension (8% company contribution; 3% individual contribution)
26 days contractual leave
Gym membership
Private Healthcare, Travel Insurance and Dental Insurance
Plus other fun perks such as shoeshining once a week, breakfast twice a week, and in-house barista every morning
Comprehensive Parental Leave Policy
The working days for this role will be Monday to Thursday. The working days for this role will be Monday to Thursday. Reception cover is required for between the hours of 7:30am and 6pm. This cover is arranged by a rota. There are three shifts: early (7.30am – 4pm), middle (8.30am – 5pm), and late (9.30am – 6pm). You will need to be able to work these three shifts as required. A degree of flexibility will be required to accommodate schedule changes, according to business demand, but this will be discussed in advance with you.
Please submit your CV and cover letter to recruitment.london@fgsglobal.com.